Privacy Policy

1. Information We Collect

We collect information you provide directly when you create an account, use our services, or contact us. This includes your name, email address, organization name, and billing information.

When you upload content for verification, we process it solely to generate your authenticity report. We do not retain uploaded content after analysis unless you explicitly enable report archival in your account settings.

We automatically collect certain technical information when you use our platform, including IP addresses, browser type, operating system, and usage patterns. This information is used to operate, maintain, and improve our services.

2. How We Use Your Information

We use your information to provide and improve our verification services, process payments, send account-related communications, and comply with legal obligations. We do not sell your personal information to third parties.

Your content is stored securely, never shared, and you can delete it at any time.

3. Data Security

We take the security of your data seriously. Our platform is hosted on industry-leading cloud infrastructure (AWS and GCP), which maintains their own rigorous security certifications and compliance programs.

We use encryption for data in transit and at rest, and verification processing occurs in isolated environments. We conduct regular security reviews and maintain monitoring across our infrastructure. While no system can guarantee absolute security, we are committed to protecting your information using current best practices.

4. Data Retention

Account information is retained for the duration of your account and for a reasonable period afterward for legal and business purposes.

Your content is stored securely, never shared, and you can delete it at any time from your dashboard.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time. You can export your data, close your account, and request deletion of all associated information through your account settings.

If you are located in the European Economic Area, you have additional rights under the GDPR, including data portability and the right to object to or restrict processing. To exercise any of these rights, contact us at privacy@authproof.ai.

6. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We use analytics cookies to understand how our platform is used and to improve the user experience. You can manage your cookie preferences at any time. See our Cookie Policy for complete details.

7. Third-Party Services

We work with a limited number of third-party service providers to operate our platform, including Stripe for payment processing and AWS and GCP for cloud infrastructure. Each provider is contractually required to protect your data and is bound by applicable privacy regulations.

We do not share your personal information with third parties for their own marketing purposes.

8. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or through a notice on our platform prior to the changes taking effect. Continued use of our services after the effective date of any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@authproof.ai or write to: AuthProof, Inc., 548 Market Street, Suite 72, San Francisco, CA 94104.